Our thoughts and prayers are with the residents of Victoria, North Queensland, Far North Queensland and the Gold Coast, who are experiencing severe weather conditions.
If you have been financially impacted, please let us know by clicking here.

LoanAccess

LoanAccess is our online loan management platform where customers can manage their home loan, their way. For any questions or issues you may have, please start by visiting our FAQs.

We are currently experiencing technical issues with our phone system.

Please email customercare@rhgmortgages.com.au with any urgent enquiries. We apologise for any inconvenience

Interest Rate Update

On 17 November 2023, we changed the interest rates on our variable rate home loans.
All customers will receive a letter in the post to advise of their new interest rates and repayment details.

Information for customers requiring financial assistance (including for floods)

Introducing LoanAccess

LoanAccess is our new online loan management platform where customers can manage their home loan, their way. New features and benefits offered by LoanAccess include: a responsive and user-friendly digital experience; Pay Anyone functionality; support for one-off, scheduled and recurring payments; enhanced fraud protection security; and on-demand e-statements and transaction history.


Introducing LoanAccess

Making changes to your loan

From changing a direct debit or making a loan variation you can find all the forms here.

Visa® Debit Card

Access the redraw available on your loan electronically through EFTPOS or ATMs.
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